Catalog Variables not visible on Task

[Community Alums]

Hi ,

I have created few variables on catalog initially and created a custom flow using flow designer  with that variables -. Create catalog task action in the flow designer works fine and displays all the variables created initially.

Now again i have included few more variables and updated the flow but the new variables are not visible on the catalog task even after adding all the variables from slush bucket (selected all from available to selected) in the Create Catalog Task action on flow designer.

I need to make the new variables visible only on the catalog task and not n RITM.

So i tried making hidden variables on the catalog initially and created a UI policy to make it visible on the task.(Using 'Applies on Catalog Tasks checkbox' enabled on Ui Policy). but it didn't work as expected. 

1. How to hide the (few) variables on RITM and make it visible only on Task

2.How to make all the variables visible on TASK .

Thank you.

[Community Alums]

Hi @Harsh_Deep ,

Yes, i tried both the solutions it didn't work .

Not sure why the variables are not visible.

[Ankur Bawiskar]

@Community Alums 

for existing sc_task records it won't show

It will only show for the new catalog tasks which are submitted after the time the latest variables were added

[Community Alums]

@Ankur Bawiskar , yes I tried creating new Request also still it didn't show the variables on Task.

[Ankur Bawiskar]

@Community Alums 

Did you try to disable UI policies and client scripts?

[Community Alums]

@Ankur, Yes i tried disabling the client script and UI policy still same issue

it works only when i set the default value for the field  then it is visible on task but i want this field should be empty and filled manually on task before closure of task