Certification Task is not moving to close complete state?

Rajat Singhal1
Tera Contributor

Certification task is not moving to close complete state. It has 250 elements, all of those are marked and it is not showing any pending record still the percentage is showing as 99.6

3 REPLIES 3

Tony DiRienzo
Giga Guru

Hi Rajat,

We are seeing the same problem. Did you ever find the cause of this?

Hi 

We are also facing the same issue. Have you found anything on this?

Greg G3
Tera Expert

I don't know what the permanent solution is, but within a task, people with the certification_admin role should have a link "Clean up invalid elements" at the bottom, under Related Links.  This should fix whatever's wrong in the backend for the task.  After a few minutes, it should move to Change Complete.  (I usually get impatient and "refresh from server" [CTRL + F5 in most browsers] until I see it has updated).