Change & Problem Management Application Menus missing entirely from PDI
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07-07-2026 04:05 AM
Hi everyone, I am facing an issue with my Personal Developer Instance (PDI) where the Change Management and Problem Management applications are completely missing from the application navigator menu on the left. I am logged in with the admin role and have already tried repairing the plugins related to both Change (com.snc.change_management.core) and Problem (com.snc.problem_management), but the issue persists. Interestingly, I can access the underlying data tables directly by typing commands like change_request.list or problem.list in the filter navigator, which confirms the tables exist and contain records. However, when I check the actual Application Menus table (sys_app_application.list), "Change" and "Problem" are not even listed there as categories, meaning the menus themselves seem to have completely vanished rather than just being set to inactive. Has anyone encountered this type of menu deletion on a PDI, and is there a way to force-restore these specific application menus without completely wiping or resetting the entire instance?
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a month ago
Thanks - this has given me back everything I was missing.
Not only access to Change & Problem, but admin areas such as Stats and Email Notifications 🙂
I was going to cease my PDI, but won't yet.