Change and Problem is missing in application menu

[Vjalindarba]

As I was exploring the Australia version, I was unable to find the Change and Problem applications in the Filter  Navigator. I also checked the Application Menu table (sys_app_application), but I could not find any records for Change and Problem. 
Is this a known issue or do I need to make any configurational changes?

[Dr Atul G- LNG]

Hi @Vjalindarba 

This is a very common issue these days in PDI. The best approach is to release the instance and take a new one, or go to Plugins, identify the incident, and manage/change the plugins yourself in PDI.

[virajsapte99]

Hi @Vjalindarba 

I checked this in my PDI, even I'm unable to find it. I also repaired Change Request (com.snc.change_request) plugin, still the same issue.

[Dr Atul G- LNG]

Get a new PDI please.

[GlideFather]

Ahoy @Vjalindarba,

check the particular roles as Australia brought granular admins - incident admin, change admin, etc...

check these for problem and/or change:

Also, is it happening for admin or what user/role?