Change Approval Policies - Prevent user from approving if they are in the Technical Approvers .

[Baggies]

Change Approval Policies - Prevent user from approving if they are in the Technical Approvers . Prevent user from approving their own Change request

I am using Change Approval policies, and the Change Management workflows as OOB.

When I was using workflow approval activities for previous clients, I could script something to prevent users approving their own Change Requests. But now I have policies, with decisions, and cannot for the life of me see where I can add a script that would (hopefully) remove the requested by person from the approvers related list.

There are lots of suggestion on here with Business rules, but they are not very clean. I was wondering if anyone had a good solution fro removing an approver, if they are also the person making the request? Also, we have to conside most approvals are done via the portal, or email.

Tough times, stay safe. Thanks

[Ct111]

Hello,

Refer the below thread where similar issue is addressed.

https://community.servicenow.com/community?id=community_question&sys_id=46ec0f29db9cdbc01dcaf3231f96...

Mark my ANSWER as CORRECT and HELPFUL if it helps.

[Baggies]

Thanks for the reply, as I said, it is related to how to achieve this with Approval Policies...I have seen all the posts similar to the one you pointed out.

[cynlink1]

Hi,

Were you able to figure out the solution using Approval Policies?

Thanks,

-C

[Ct111]

In Change Approval policy also you have option of using script what is the issue then...

Take the below example for reference from Servicenow docs for CHange pol apprv

Now the link I have mentioned in the above post as per that use that script in your approval policy script section.

Mark my ANSWER as CORRECT and HELPFUL if it helps