Change Approval Policy - Sequential

puneetgoels1
Tera Guru

I have a requirement that asks for three group approvals at assess stage of a change request. these approvals should be in sequential order. But as I am using the change approval policy, all three are getting fired together in parallel because the condition for all three is the same i.e. state = assess. I tried using the order column but it did not help. Still all the approvals are getting generated in parallel. 

 

Anyone else faced the similar issue and has the solution?

6 REPLIES 6

Hi @Rajini2,

 

Here's what I did on my end. 

Rairai31_0-1722905156636.png

I only marked the Change request as 'Approved' once all approvals is done. Thank you

AnirudhKumar
Mega Sage
Mega Sage

I'm facing the same issue. It's a shame that the OOB logic doesn't work right.

Is building a custom flow the only solution?