Change approval

[Somnath_snow]

When a change goes to 'assess' state, approval of the change should go to the selected CI's approval group.

Need help on this use case .

[Dr Atul G- LNG · Accepted solution]

Hi @Somnath_snow 

You can do this via change approval policy

Create a new Approval definition

[Mark Manders]

What's your question? How are you setting up the approval flow? Is it workflow of flow designer? 

And please realize that the community isn't here to do your work for you, but to help on the things you run into and can't get done.

change_request.cmdb_ci.approval group is your dotwalk path to get to the group.

[Dr Atul G- LNG · Accepted solution]

Hi @Somnath_snow 

You can do this via change approval policy

Create a new Approval definition

[Somnath_snow]

Yes i tried that. But i am not able to choose approval group under the Configuration Item. 

[Dr Atul G- LNG · Accepted solution]

Hi @Somnath_snow