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CHange Approver Workflow

vlcaucci
Kilo Expert

Good morning, Surely my question is trivial but I changed approvers more than a year ago and I don't remember where the lock icon is located to change the approver (step approver workflow) If anyone can help me Thank you

2 ACCEPTED SOLUTIONS

Hi @vlcaucci 

 

You need to click on 

LearnNGrowAtul_0-1701948812814.png

 

then add the user

LearnNGrowAtul_1-1701948840019.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

HI Thank you for your answer. the problem is that there is no padlock next to users

vlcaucci_1-1701949234822.png

 

View solution in original post

5 REPLIES 5

Hi found it. you had to click on checkout to then modify the request. Thanks for support