Survey - assessment_take2 public page issue

abhithen · ‎10-04-2017

Hi All

May I know how to hide the "This survey is in regards to Incident: " blue color InfoMessage box from the assessment_take2 public page.

I am seeing the below behavior.

When user is logged in:

This message is being displayed on top and the RP.getParameter function is not working to pull the incident number from survey URL. Also shows a wrong number (not from the sent URL).

When User not logged in:

RP.getParameterValue works as expected.

Does RP.getParameter work when user logged in to the system ?

abhithen · ‎10-17-2017

Hi ctomasi

Reply from Support is that RP.getParamaterValue will not work in this. So I had to alternate to getting the Incident details directly in the UI page itself.

Case closed!

View solution in original post

abhithen · ‎10-05-2017

ctomasi

Can you help with this one ?

Chuck Tomasi · ‎10-05-2017

Sounds like a bug. Have you reached out to support on this?

abhithen · ‎10-05-2017

ctomasi

Yes, they are checking on it. Hoping to get a response tomorrow. Shall keep you posted. Thank you!

Jaspal Singh · ‎10-05-2017

Hi Abhi,

Could you confirm if you are using legacy survey or the other one.