Change available fields in Related Lists

[adamseeber]

Hi folks,

I'm looking for a way to change the visible fields available in a related list.

Specifically, on the Groups form, clicking into a specific group you can see a related list called Group Members.

In that list, for each member, I'd like to display email, phone, mobile phone - basically, information from the sys_user table. Tragically, when I try to personalise the list, I only get options that I'm pretty sure are just from the group table.

To give context - I have a need to allow fast, specific escalation and if someone on our Service Desk is assigning a call to an Assignment Group, I'd like a simple way they can see contact details for users in that group, without having to navigate to each individual user record.

Any thoughts?

Cheers,

-Adam

[karthiknagaramu]

Hi,

I am not able to find any other way apart from customizing the sys_user_grmember table.

You have a add a new field say User's Email and set the default value as "javascript:gs.getUser().getRecord().getValue("email")".

In this case User Email will be set with the group member email when ever a user is added to the group. But again this works only for new membership.

[karthiknagaramu]

Sorry the above script will always set the email with logged in user's email. It needs to be modified to fetch the group members email.

[raineman]

Hi Adam,

I think you are clicking on the wrong thing.   See screenshot below.

This should then bring up a window (see below) containing the details you want, which you can also configure to have more details, e.g. Mobile ph, business ph.

[adamseeber]

Hi Raine - you're right, but I was hoping to save that click, essentially. Bit of a first-world-problem wanting to save one click, but that's me!