Change Conflict Calendar in CSM FSM Workspace

[rohanaditya]

Conflict Calendar on Change

This implementation explains how to enable and configure the Conflict Calendar from a Change record within Configurable Workspace using a UI Action, Script Include, and a custom UI Builder page.

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Update Conflict Calendar UI Action

• Open the Conflict Calendar UI Action (sys_id: a8b7eac20b1332005775aabcb4673ae2)
• Check Workspace Form Button or Workspace Form Menu
• Verify the format is set for Configurable Workspace

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Update Workspace Client Script

Update the onClick function to route the user to the custom Conflict Calendar page in Workspace.

function onClick(g_form) {
    var sys_id = g_form.getUniqueValue();
    var url = top.location.href;

    var routeGr = new GlideAjax('KAPChangeUtils');
    routeGr.addParam('sysparm_name', 'getBaseURL');
    routeGr.getXMLAnswer(function(response) {
        var route = url.split(response);
        var newUrl = route[1] + '/sub/change-conflict-calendar/' + sys_id;
        open(newUrl, '_self');
    });
}

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Create Script Include

A Script Include is required to dynamically fetch the instance base URL from the server.

Script Include Configuration

• Name: KAPChangeUtils
• Application: Global
• Accessible from: All application scopes
• Client Callable: True
• Active: True
• Mobile Callable: False
• Sandbox enabled: False

Script Include Code

var KAPChangeUtils = Class.create();
KAPChangeUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    getBaseURL: function() {
        return gs.getProperty('glide.servlet.uri').toString();
    },
    type: 'KAPChangeUtils'
});

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Create Conflict Calendar Page in UI Builder

Step 1: Open UI Builder

• Open UI Builder
• Search for CSM / FSM Configurable Workspace
• Click the + icon beside Pages and Variants

Step 2: Create New Page

• Select Create a new page

• Choose Create from scratch instead

• Enter the name: Change Conflict Calendar

This automatically sets the URL path to change-conflict-calendar. Ensure this matches the URL used in the Workspace Client Script.

Step 3: Configure Page Parameters

• Under Required parameters, click + Add
• Enter parameter name as SysId
• Provide the page name as Conflict Calendar
• Click Continue

Step 4: Build Responsive Page

• Select Build responsive
• A responsive Conflict Calendar page is created
• The page appears under Pages and Variants

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Configure Page Settings

• Open the newly created page

• Click Settings at the top of the page

• Under Actions, click the arrow beside Open records and select Variant record

• Clear:
  • Macroponent configuration
  • Event mapping
• Set App configuration to the CSM / FSM Configurable Workspace app configuration
• Save the record

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Update Page Definition

• Open Page definition

• A UX Macroponent Definition record opens

Using SN Utils, open the OOB record with sys_id 4b5a6af60b0d1110c85e8a8db777b270 titled Change Conflict Calendar default.

Copy the following fields from the OOB record and paste them into your new UX Macroponent Definition record:

• Layout Model
• Composition
• Data
• Internal Event Mapping
• Properties
• Dispatched Events
• State

Save the record after copying all values.

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Result

The Conflict Calendar button is now available on the Change form in CSM / FSM Configurable Workspace. Clicking it opens the Conflict Calendar page for the selected Change record.