Change Management - Making sub subcategory dependent on category.

Gurpreet Kaur5
Tera Expert

Hi, I am trying to make sub subcategory dependent on category within Change management. For example 

Field: Is Security Impacted? (mandatory field)
Type: Dropdown 
Options: Yes/No 
 
If "Yes" is selected in the field above, then the following mandatory field should appear.
Field: If Yes, Please Expand
Type: Free Text
 
I have created these fields,  how do i create the dependency please?
2 ACCEPTED SOLUTIONS

Sohail Khilji
Kilo Patron
Kilo Patron

You Got to create a UI policy and Ui Policy action.

 

1. Create a UI policy with condition as > 'Is Security Impacted?' > is > 'Yes' 

2. Save the record.

3. In the same record related list click 'New' in UI policy action.

4. Create a condtion to make filed visible and mandatory.

 

Ex: 

SohailKhilji_1-1707034445250.png

 

I hope this helps...


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View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gurpreet Kaur5 

 

This video will help you 

 

https://youtu.be/xttmeS4YKuM

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...
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☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gurpreet Kaur5 

 

This video will help you 

 

https://youtu.be/xttmeS4YKuM

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...