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Change number is not displaying in Conflict tab on change form

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Vinutha BJ
Tera Contributor

‎09-16-2024 07:29 AM

VinuthaBJ_0-1726496808444.png

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Hi All,

Even though I have added "Change" filed on Personalize list. it is not visible over a list view in conflict tab on change form.

It would be a great help if anyone suggest me what was exact cause of this issue.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Vinutha BJ

‎09-16-2024 08:33 AM

Hi @Vinutha BJ 

 

Conflict check run everyone you load the page and provide all details

 

AGLearnNGrow_0-1726500822201.png

 

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Voona Rohila
Mega Patron
Mega Patron

‎09-16-2024 08:09 AM

Change field will not be shown as  you are already viewing the change record, it is a OOTB Feature

refer below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819300

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP