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Change number is not displaying in Conflict tab on change form

Vinutha BJ
Tera Contributor

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Hi All,

Even though I have added "Change" filed on Personalize list. it is not visible over a list view in conflict tab on change form.

It would be a great help if anyone suggest me what was exact cause of this issue.

1 ACCEPTED SOLUTION

Hi @Vinutha BJ 

 

Conflict check run everyone you load the page and provide all details

 

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10 REPLIES 10

Voona Rohila
Giga Patron

Change field will not be shown as  you are already viewing the change record, it is a OOTB Feature

refer below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819300

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
5x ServiceNow MVP