Change Request Approval Groups

Pam Walker1
Tera Contributor

Is there a way of allowing only certain groups to be Approval Groups for Change

Such as  - Change for Operations, Change for Infrastructure etc

 

Many thanks

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

By configuring the dictionary entry of the Assignment group on a change record (assuming this is only desired on change records), you can define the rules yourself, which groups should be selectable.

Open an existing change record, right-click on the assignment group select Configure Dictionary.
Change the Reference qualifier as needed.

View solution in original post

4 REPLIES 4

Palak Gupta
Tera Guru
Tera Guru

Hi there!

Do you want to make this happen in Assignment group field on Change form?

Pam Walker1
Tera Contributor

No this is for Group Approval at Assess

 

find_real_file.png

Is this a approval activity in workflow?

 

OlaN
Giga Sage
Giga Sage

Hi,

By configuring the dictionary entry of the Assignment group on a change record (assuming this is only desired on change records), you can define the rules yourself, which groups should be selectable.

Open an existing change record, right-click on the assignment group select Configure Dictionary.
Change the Reference qualifier as needed.