Hi all, How to update Live_profile photo field with sys_user's avatar/photo?My requirement is to update the photo field of live_profile table using the sys_user's photo/avatar.I tried using the background script : var user= new GlideRecord('sys_user'...
I'm an intern in a company and we grouped into different teams and we're asked to name our team. In this wanted to name our group which is related to itsm servicenow and sounds cool.
I'm looking for a way to have a 'mailto' link with embedded subject (such as <a href="mailto:test@example.com?subject="Test">Click Here</a>) to display within a Catalog Item's Description section. The dialog box for inserting a link doesn't seem to a...
Hi, I'm trying to create a before business rule that changes the short description of an incident to something from the description of the incident. I'm trying to parse the description (never done this before!). Basically - I want to take all the tex...
Hi all,I am struggling with the syntax template.print(). I want to display buttons in an email notification.I am using html code in email notification script and using that html code within the template.print() syntax.My HTML code is working fine but...
Can any one tell about the single line text and multiline text in service catalog and difference between among them.
hi all, SCCM and ServiceNow Discovery are updating serial numbers for workstations and for some CI's SCCM enters bios serial number while Discovery enters baseboard serial number as the default. To handle this, I tried to create reconciliation rules ...
we've seen that multiple Catalogs can be set up as a way of segregating different types of request, so you can have one for IT procurement, one for Facilities, etc. This is all fine and seems to work great, apart from one thing. Is it possible that...
Is there a way to copy on-call schedules from one instance to another? We would like a procedure to do this.
How to find section name on incident form?
I'm looking for a Excel template to us to import Hardware Asset data
Hi, I've two requirements to complete:1 - push comments left in catalogue tasks to the request item so a requester can view them from the self service portal, and2 - push comments left by the requester back into the associated catalougue tasks. Using...
Hi Guys, Need some assistance here..... I have a catalog request form that populates a list collector based on some fields selection. I need to hide this list collector if the listed values are exactly the same as the other list collector on the form...
Hello All, On our Service Portal, when you click on the edit icon to modify a catalog item in the Cart, the values are not being saved. This is happening to two "select box" variables. Any idea why this is happening and how to resolve? Thank you.
Receiving the below popup while accessing a task (even when no changes are made to the task) in a catalog item. Interestingly receiving this popup only for a specific catalog item. Other catalog items are working fine. Tried it in multiple browsers...
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