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12-22-2022 04:00 AM
Hi
Our version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change landing page issue. #ITSM #Change
Solved! Go to Solution.
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12-22-2022 08:04 AM - edited 12-22-2022 08:06 AM
Check your Change > Create New menu item. Set the link type to URL (from Arguments:) and in Arguments use:
new_change_redirect.do?sn_new_chg_origin=module
This will force it to go to your Interceptor page where you will be able to select the Change type
Regards
Paul
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12-22-2022 08:04 AM - edited 12-22-2022 08:06 AM
Check your Change > Create New menu item. Set the link type to URL (from Arguments:) and in Arguments use:
new_change_redirect.do?sn_new_chg_origin=module
This will force it to go to your Interceptor page where you will be able to select the Change type
Regards
Paul
