Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Change Request Landing page issue

Go to solution
Ajith Sasidhara
Tera Contributor

‎12-22-2022 04:00 AM

Hi

Our version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change landing page issue. #ITSM #Change

Preview file
34 KB
0 Helpfuls
  • 1,229 Views
1 ACCEPTED SOLUTION

Go to solution
Paul Curwen
Giga Sage

‎12-22-2022 08:04 AM - edited ‎12-22-2022 08:06 AM

Check your Change > Create New menu item. Set the link type to URL (from Arguments:) and in Arguments use: 

 

new_change_redirect.do?sn_new_chg_origin=module

 

This will force it to go to your Interceptor page where you will be able to select the Change type

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

View solution in original post

0 Helpfuls
1 REPLY 1

Go to solution
Paul Curwen
Giga Sage

‎12-22-2022 08:04 AM - edited ‎12-22-2022 08:06 AM

Check your Change > Create New menu item. Set the link type to URL (from Arguments:) and in Arguments use: 

 

new_change_redirect.do?sn_new_chg_origin=module

 

This will force it to go to your Interceptor page where you will be able to select the Change type

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul
0 Helpfuls