Change Request Landing page issue

[Ajith Sasidhara]

Hi

Our version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change landing page issue. #ITSM #Change

[Paul Curwen · Accepted solution]

Check your Change > Create New menu item. Set the link type to URL (from Arguments:) and in Arguments use: 

new_change_redirect.do?sn_new_chg_origin=module

This will force it to go to your Interceptor page where you will be able to select the Change type