Change Request state does not move from Authorize to Scheduled automatically

Akshya
Tera Expert

I have created a workflow for Change Request where the Change Request state should move from Authorized to Scheduled state automatically after CAB approval. The workflow shows the activity is completed but in the Change Request form, the state still remains as Authorize. 

Can anyone tell me what is preventing the state to be moved from Authorized to Scheduled automatically?

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Change Request Form

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1 ACCEPTED SOLUTION

Hi Alok,

I added a timer of 25 seconds between the state changes (Scheduled to Implement) and state change reflects in the Change Request form now! It is surprising why back to back state changes via WF doesn't work properly in the Change Request form although the WF completes the step.

 

Thank you for your help!

 

Thank you,
Akshya

View solution in original post

5 REPLIES 5

Hi Akshya,

 

Please can you explain how you added a timer of 25 seconds between the state changes?