Change Request Template Remove Sample Example Text

[Samaadrita]

Hi Team,

In the "Propose a new Standard Change Template" catalog item, the user has the capability to order a new change template.

Below in that catalog item, when we select the change request fields, some dummy text appears on the field value next to the field name which stays in the text box until and unless we manually erase it. Is there a way we can make it placeholder like thing or remove the dummy text on click on the field. Also the template fields are not available on the catalog item so that i can clear the value on load. Please find screenshot below for reference:

Any help on this is highly appreciated.

Thanks and Regards in Advance,

Samaadrita.

[Musab Rasheed · Accepted solution]

Hello,

These values are populated from below properties and called through UI macro, please make changes to 'Default change request values' section and it will reflect in RP form as well.

https://instance/std_change_properties.do?sys_id=527b5dafff700200b18affffffffff89

Please hit like and mark my response as correct if that helps

Regards

[Samaadrita]

Hi Musab,

That helped. Thanks a lot for you support.

Thanks and Regards,

Samaadrita.