Change request - Type field issue.

[shrutikamorye]

Why user get type field as none in change request after new change request creation.

[Dr Atul G- LNG]

Hi @shrutikamorye 

Greetings!!

Please check the dictionary entry

[Ankur Bawiskar]

@shrutikamorye 

Sorry your requirement is not clear.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@shrutikamorye 

The type should be either of these 4 values.

Did you check if some admin updated the type - None manually or via script etc?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vasantharajan N]

@shrutikamorye - I can see the change is in canceled state and I assume that the type value is cleared after the change update. In this case, Please check the client scripts and BR that handles the change type and model when the change state is set to canceled.