Change task is not getting created in standard change workflow

Ankita Gupte
Kilo Sage

Hello Experts,

 

Change task is not getting created in standard change workflow.

 

I have added task to create change task in Standard change workflow in scheduled state.

 

However the task is not getting created.

 

In below workflow it shows running. But task not triggered on standard CR.

 

AnkitaGupte_0-1671106287275.png

AnkitaGupte_1-1671106336997.png

Am I missing something somewhere.... Please guide me on the same.

 

1 ACCEPTED SOLUTION

shouldn't the task type be "change_task". I have picked the below screenshot from OOB workflow:

Screenshot 2022-12-15 at 5.53.09 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

View solution in original post

4 REPLIES 4

RaghavSh
Kilo Patron

Is it just for this record or all records.

Can you also share the screenshot of configuration of your "create task" activity.


Raghav
MVP 2023

For all standard change request it is not getting created. Normal change is working fine.

 

AnkitaGupte_0-1671106785864.pngAnkitaGupte_1-1671106822735.png

 

AnkitaGupte_2-1671106841812.png

 

shouldn't the task type be "change_task". I have picked the below screenshot from OOB workflow:

Screenshot 2022-12-15 at 5.53.09 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

This is working, however I want to set priority of change task as P4 Low but its not working for it.

I will check on that. Thank You for your quick support. Appreciate it !