Change tasks are getting closed when change request is cancelled

Manohararuna
Tera Contributor

‎06-26-2025 07:17 AM

Hello Everyone,

 

         If my Change request approval is getting cancelled then change state automatically moving to closed skipped as of now with considering the Change task state. but now suppose if the change request approval getting cancelled then if Change Task of the Change request also should go to closed completed.

 

for this i have one script , please help to add remaining script for my above requirement.

Manohararuna_0-1750947397593.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-26-2025 07:58 AM

Hi @Manohararuna 

It looks like a custom solution. Do you have "Closed - Skipped" as a state in the Change records? Also, is the Change Task marked as Closed - Completed?

It seems like you're providing only partial information—could you please share the complete details so we can better understand the issue?

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