Changing the label "Short Description" to "Title"?

[valerie_gallot]

What are the impacts if we decide to change the label "Short Description"?
First I would appreciate any advice... Any idea WHY it has been called like that, rather than "title", "object" or "subject" which seem more common...
We may want to change this label at least in the record producer form, to make it simpler for the end-user... (we may put "Title" rather than "Short Description")
But what are the impacts?
If we change it there, the table columns will still be called "Short Description" so it may be finally more confusing... 😞
Is there a way to change the label "globally"?
I really would like to have your opinion on that... Thanks!
Valérie

[collier_mallory]

Hello Valerie,

Can you explain how to retrieve the sys_id using web services?

[valerie_gallot]

Hi Collier,

Sorry but finally we did not use that, so I cannot help you.

[markt]

thanks valerie. For retrieving sys_id , webservices can be used but its visible in the transform map and but not quite sure if the sysid value can be retrieved without using a script. I would like to know from experts here if they were able to retrieve or   use soap wsdls and get sysid for some cmdb extended tables like cmdb_ci_ip_router?

[younes_sebti]

You may use a background script or a job that prints all your sys_id in a variable.

Ex:

// Do not try this one - too many data

var ci = new GlideRecord('cmdb_ci');

var result = "sys_id;name;class";

ci.query();

while (ci.next()){

result="\n"+ci.sys_id+";"+ci.name+";"+ci.sys_class_name;

}

gs.log(result);

Copy paste the result in a notepad and turn it into a CSV.

Such script could be used to in a scripted web service.

[Anurag Tripathi]

I haven't seen the whole long thread so pardon me if someone already explained this, but this is fairly simple. GO to the dictionary -> short_description and scroll down , you will see the labels related list. you can just add a label to this with the correct language and your table name. now when this field will be seen on your table(which obviously extends Task) it will override the native label and show the one that you have just set -> TITLE. This is already done for many tables and languages in eureka OOB.