Changing Workflow Condition

Mazin AliKarar
Mega Expert

Dear all,

How can I change the workflow condition?

I opened the workflow version and I found it disabled (see screenshot below).

find_real_file.png

And when I open the same workflow on the workflow editor, I couldn't find the condition in the "Begin" activity while it is there on the workflow version.

find_real_file.png

Your help is highly appreciated.

Bests,

Mazin

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Mazin,



1) First of all "Checkout" the workflow.


find_real_file.png



2) Secondly, click the "Workflow Properties" button on top right of the canvas.



find_real_file.png



3) Next, go to the conditions tab and you will be able to edit the condition.



find_real_file.png



Let me know in case of any issues.


View solution in original post

5 REPLIES 5

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Mazin,



You need to checkout the workflow to be able to change the condition. There is no condition for the begin workflow activity



ITOM.png


Hi Patrick,



Thanks for replying.



The 2 two screenshots reflect the same workflow and I need to change the above condition (Major Incident is True) and AND it with another condition.



I checked out the workflow but I couldn't find the existing condition?


Community Alums
Not applicable

Hi Mazin,



1) First of all "Checkout" the workflow.


find_real_file.png



2) Secondly, click the "Workflow Properties" button on top right of the canvas.



find_real_file.png



3) Next, go to the conditions tab and you will be able to edit the condition.



find_real_file.png



Let me know in case of any issues.


Thank you!