Checklist's in Agent Workspace Task

Joe Weisiger
Giga Expert

Hello,

I just learned that the Checklist Formatter does not show on the task in Agent Workspace.  Here is ServiceNow's response:  

Details. The 'Checklist' is not showing on Agent Workspace view is because the 'checklist' is a UI-Macro and Agent Workspace does not support macros. That is expected given the fact that Agent Workspace runs mostly on ReactJS, and Jelly is not supported there (macros are Jelly based scripts).Aug 11, 2020

I'm curious if anyone has any recommendations or other alternatives to creating a checklist on a task in Agent Workspace?

Thank you,

Joe

8 REPLIES 8

Sean Silveira
Tera Contributor

Late to the party here, but im getting this error.  Any ideas?

 

find_real_file.png

Hi Sean,

 

Did you name the UI Page 'checklist_modal'?

Kind regards, Peter


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi Peter,

 

Its name Workspace Checklist

find_real_file.png

 

Would it then be like this?

function onClick(g_form) {
	g_modal.showFrame({
		url: '/workspace_checklist.do?sysparm_id=' + g_form.getSysId() + '&sysparm_isWorkspace=true',
		title: 'Checklist',
		size: 'xl',
		Height: 2000
	});
}

So i got it to display the checkist using the sys_id, but the issue is now that if i edit the checklist on one sc_task it edits it for all, is this intended?