Checkout page in Order Guide showing totally blank

[patricklatella]

hi gang,

I've been working on an order guide, and something has broken whereby when I click on the "Checkout" page it is going to a completely white blank screen.

any idea what's causing this?

thanks!

[patricklatella]

something in a system property?   It is having the same problem on all the order guides I've got...CheckOut page is just gone...blank white, with no status bar or buttons.

[patricklatella]

now the problem has been diagnosed to just my machine, which is awesome.

but any ideas why this would be happening?

[patricklatella]

figured this one out...just needed to go to the table that is holding the carts and delete the current cart which was just compounding with each test to the point where there were so many items to load it was freezing the page.  

Will need to add in the control to prevent this for users though...since this issue was discovered through testing an order guide, it is likely that a user may have the same problem if they begin this new hire order guide but then abandon for whatever reason along the way.  

Is there a way to have the cart contents from an order guide empty every time the user either returns to either the "Discuss Needs" or "Choose Options" pages, or if they just leave the cart checkout page at all?   Something like using some kind of "cancel" button that clear the cart and somehow forcing it's use?

Is it possible to "Save" an order guide in progress?

[SanjivMeher · Accepted solution]

Once something is added to a cart, you will have to manually go a remove it from cart. Thats the out of box functionality and we shouldn't change it

Also you can't save progress of an order guide. We had similar requirement, but we had to use another appraoch of creating a custom table with buttons Previous Next and Save Progress. We gave user option to save their record. And at the end of the page, a submit button, which will create a Request for them.