choice list i am getting value instead of label.how to rectify this
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‎11-13-2017 10:22 PM
My issue is suppose cat value: x, sub-cat:y but i defined its value as x|y;and dependent value as x.
in incident form the sub-cat value is coming as x|y instead of y..this is the issue.
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Incident Management
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‎11-14-2017 01:19 AM
Hi Georgi,
Your explanation is correct about the issue. But
value of category is : 37747D7C-FBEE-0B1F-E878-C62725C219FB
value of type is : 37747D7C-FBEE-0B1F-E878-C62725C219FB\53E9079D-0D60-97AC-B4E4-CB823234944C
I have a particular value of one of the item choice as: 37747D7C-FBEE-0B1F-E878-C62725C219FB\53E9079D-0D60-97AC-B4E4-CB823234944C\FD434895-05EC-9EBF-9B80-2B553ADEE230 i need to populate the label "Incident" corresponding to this value.
I have checked for the dependent values aswell.
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‎11-14-2017 01:26 AM
Hi Priya,
If you double - checked the Dependent Values of Type to Category & Item to Type, to say so, and all is OK, but the situation still persists, then I would say that the issue lies deeply in the system.
Maybe you may take a look at the sys_choice table, as your fields should be pulling the respective data from there, and check for any mismatches, and to heck also the display value for that table.
Best Regards,
Georgi Mavrodiev
IT Consultant
Do IT Wise
You may visit us in our Web Site: www.doitwise.com
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‎11-16-2017 09:16 AM
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‎11-14-2017 01:32 AM
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‎11-14-2017 04:02 AM
Hi Priya,
You have not mentioned on which table and on which fields are you trying to set or populate field??
ill assume its form field on incident and fields are category(c), type(t) and item(i)
You can simply create entries in sys_choice table for the respective fields and set the dependent field accordingly..
so its always "c(value)" is the dependent of "t" choice and so on..