choices are not visible in service operation workspace for category
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15 hours ago
Category choices are not visible in the Service Operations Workspace, even though they are visible in the ServiceNow platform (standard UI).
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14 hours ago
which table and field?
share screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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13 hours ago
We’ve observed an issue with the Category field on the Incident table.
In the ServiceNow platform , all expected category choices are visible. However, in the Service Operations Workspace, only two choices are available.
I’ve attached screenshots for reference.
Could you please help investigate and advise on this issue?
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14 hours ago
Hi @Ankur Bawiskar ,
The table is Incident and field is Category.
In the ServiceNow Platform there are so many choices available for category field but in service operations workspace only 2 choices are available.
Attached screenshots for the reference.
Please help me with this issue.
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14 hours ago
Hi @Ankur Bawiskar ,
The table is Incident and field is category.
In ServiceNow Platform there are so many choices available in category field but in Service Operations workspace only 2 choices are available in category field.
attached screenshots for the reference.
Kindly help me with this issue
