Encrypted password

[hemanth40]

encrypted password send in email from ServiceNow

we want to -send the encrypted password from the email send from the servicenow. how can we do that for one email

[Ankur Bawiskar]

@hemanth40 

So in the outbound email which goes from instance, it has password and you need to mask it?

what's your actual business requirement?

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[hemanth40]

yes correct 

[Ankur Bawiskar]

@hemanth40 

My thoughts

1) there is limited out-of-the-box support in ServiceNow to send encrypted emails

2) you can use S/MIME setup and yes it requires certificate, public key etc

check below link and remember you can't encrypt specific email. S/MIME encryption is either all or None

Email encryption - S/MIME protocol 

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