CIS-ITSM Exam
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5 hours ago
What is recommended to do if you incorrectly classify an emergency change as a normal change during the creation and scope stage of the change?
- Cancel and recreate the change as an Emergency change
- Tick the CAB approval required checkbox
- Create an emergency change and link them as parent-child
- Select Revert to New and update the type to Emergency
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Change Management
1 REPLY 1
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4 hours ago
Hi @sn-ushi
You need to cancel the change you created wrongly and recreate the change as Emergency change.
Answer:
- Cancel and recreate the change as an Emergency change
Thanks and Regards
Sai Venkatesh
