Clickable links in comments -Journal Field in workspace

swethavalli
Kilo Contributor

Hi Team,

 
I have a requirement in Workspace (Legal Service Center) where users enter URLs in the Comments (journal field), and the expectation is that these links should be clickable in the Activity Stream.
1 REPLY 1

Ankur Bawiskar
Tera Patron

@swethavalli 

not possible but check this KB from ServiceNow which has some workaround

URLs are not showing as hyperlinks in the Activity stream in Ui16 or Next Experience.  

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader