Clickable links in comments -Journal Field in workspace
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3 weeks ago
Hi Team,
I have a requirement in Workspace (Legal Service Center) where users enter URLs in the Comments (journal field), and the expectation is that these links should be clickable in the Activity Stream.
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3 weeks ago
not possible but check this KB from ServiceNow which has some workaround
URLs are not showing as hyperlinks in the Activity stream in Ui16 or Next Experience.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader