Closed Problems with new Incident associations

[thomaslinds]

Has anyone managed to report on closed or cancelled Problems that still end up getting new Incident associations after they’ve been closed?

We can currently identify Problems with post-closure activity, but not specifically new Incident links after the Problem has been closed.

[Dr Atul - LNG]

Hi @thomaslinds 

I didn’t try it, but you can test it.

Go to the Problem table and apply the condition:

• State = Closed
• Closed date = (as required / filter range)

Then open the related lists on the Problem record and run the query to verify the results.

[Tanushree Maiti]

Hi @thomaslinds 

Refer this :

https://www.servicenow.com/community/product-launch-forum/how-to-report-on-closed-incidents-subseque...