Cmdb and mobile phones

[valter1]

Hi,

I must setup a CMDB to manage Mobile Phones Assets/CIs.

Up to now I did not find any example or indication.

Main questions are:

"should I create one asset for the SIM, one asset for the telephone number and one asset for the mobile device ?"

And if so,

"what classes should I use for assets, CI and Model categories ?"

And last,

"what kind of relationships should I use to link SIM,Phone Number and devices ?"

If you have any experience/examples on the matter, please let me know.

Thank you in advance for your attention,

Valter

[valter1]

Thank you Richard,

your answer looks good and full of precious indications.

I will study and experiment, then I'll let you know.

Thanks again,

Valter

[Dominik von Fi1]

Hello Richard, 

we are considering a similar approach with different CI/Asset for mobile device and SIM. However, we additionally also have different types of mobile subscriptions (different data volume etc.). Is this a part of the SIM in your model? Or how do you manage this?

Thank You

[nataliya_b]

hi Dominik

did you figure out how to handle mobile subscriptions?

would be possible to share the approach?

[Dominik von Fi1]

Hello Nataliya,

we're still in development, but here is my approach:

- we are going to create a new CI class for SIM, where all SIM cards are registered

- we are going to register all of our mobile subscriptions as contracts with type "subscription"

- then, we are going to create relationships for each SIM card to the subscription they belong

You can then go to any subscription and find the belonging SIM cards under the "assets covered tab". On the SIM card asset, you can see the relation to the contract under the "contract" tab.

Maybe I can share some screenshot, as soon as we have implemented it properly.

[nataliya_b]

Thank you very much!