Hi, We have a workflow with business rule that, Whenever change implementation task gets closed then if the change request "close code" is "successful with issues" then post implementation task(PIR) should create and assign to our CAB. But for one pa...
Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...
Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...
Hi All,I have requirement that basically there is one choice field, under choice field there description field also, so for every choice we have some text input, So whenever we select above choice 1, under decsription field we need to fill that inpu...
Hello experts, In my existing system, I have to use variables in Release management and make them visible/hidden or editable/read-only using client scripts. How can make it possible? any help would be much appreciated. ThanksSatanik
Hi ExpertsI have requirement where I need to create a report which needs to pull the Catalog Item names which are creating tasks through Flow designer.Kindly help me on achieving this.Thanks!
I have designed custom workflow that send GET request to Jenkins at multiple stage. how can i stop the execution of rest workflow if there is error at previous stage. #workflow #flow
In my record producer i created one attachment variable and map this variable to case table.case form - but after create case from this record producer if i attached some files into that attachment variable it didn't attach or show in case from. wha...
Hi All; The system log keeps on creating entries for some transactions, but I cannot find the entry's source to disable. As per the context map, it is showing a scheduled job that I already disabled but still the same issue. Can anyone please help wi...
Every CI has a lot of impacted services linked to it. How can we see all these in a tree structure in change or incident form?
I would like to configure my Agent Workspace Landing pages to be accessible based on either group or role. For example, I have a landing page titled "Report Overview" and only want a specific set of users (either by group or by role) to see this land...
How to capture notification in work notes.I have requirement When notification send it should capture to work notes.Could you please help me to achieve this
Hi guys, Would like to as your help on how do I trigger a business rule using a scheduled job? or is there any other way to do this? I just wanted to remove the inactive users from their group. Currently, this business rule is working whenever a use...
I have an onchange client script where i have a function that gets the error "Move function declaration to function body root."Getting an error in the client script for the function " SvcCatalogGetDateDiffParse"Can you please check the client script ...
Hi All, I have a requirement to fetch the list of all applications a server is related to in the catalog. the relationship is captured in cmdb_rel_CI table with type Depends on :: Used by. I tried to create a list collector variable that is read only...
