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03-18-2018 04:23 PM
Last Friday, I was building my service mappings manually in my Developer's instance - Application to Application Servers to Database to Servers to Switch. The Related Items section is visible in all Classes. When I went back to my Developer's instance to look and add more relationships, I don't see the Related Items section anymore. When I look at my Database or Server Classes, they are there. How do I get it added back in Application class? Help!!
I have made a screenshot showing what I see in Database Class vs. Application Class. The Related Items section is usually above the Related Links section.
Solved! Go to Solution.
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03-19-2018 08:53 AM
Munwong,
This is not a field. It is something called a formatter, but it can be added to the form (or added back as the case may be) in a manner similar to a standard field. If you do not want to do this, the formatter is already set on the Compliance view for Application. You have two ways to approach this:
Change the view
The Compliance view still has the CI Relations formatter. Change views to see the Related Items.
- Right-click the form header and select View > Compliance.
Add the CI Relations formatter to the form
The Related Items section is a form section you can add (or return if it was removed) to the form.
- From the Default view, right-click the form header and select Configure > Form Design.
- In the Fields tab on the left side of the Form Designer, scroll down to the bottom to see the Formatters section.
- Drag the CI Relations formatter to the form where you would like to see it.
- Note: if you did this on a form that currently displayed two columns, you would want to add a new section with a blank name that used only one column and add it to that. This formatter works best across the entire screen.
Hope this helps.
Ben
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03-19-2018 08:53 AM
Munwong,
This is not a field. It is something called a formatter, but it can be added to the form (or added back as the case may be) in a manner similar to a standard field. If you do not want to do this, the formatter is already set on the Compliance view for Application. You have two ways to approach this:
Change the view
The Compliance view still has the CI Relations formatter. Change views to see the Related Items.
- Right-click the form header and select View > Compliance.
Add the CI Relations formatter to the form
The Related Items section is a form section you can add (or return if it was removed) to the form.
- From the Default view, right-click the form header and select Configure > Form Design.
- In the Fields tab on the left side of the Form Designer, scroll down to the bottom to see the Formatters section.
- Drag the CI Relations formatter to the form where you would like to see it.
- Note: if you did this on a form that currently displayed two columns, you would want to add a new section with a blank name that used only one column and add it to that. This formatter works best across the entire screen.
Hope this helps.
Ben
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03-19-2018 08:54 AM
Thank you Ben! I followed your instructions listed under "Add the CI Relations formatter to the form" and it worked perfectly. I tried adding it through the Form Layout yesterday and couldn't find CI Relations! I should've tried Form Design.
Thank you very much!
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03-22-2018 08:15 PM
You're welcome! Glad I could help!
