If we @'a user' in comments and work notes in change, incident, and SCTASK we get the correct prompt. It shows which user (s) 'cannot see record'.When we do this in a RITM, the tagging is not working.We are on Washington DC Patch 7a.Question - I tho...
Hi All, In sc task form have ui action button, The button called create story. When i click on create story then assignment group auto populate in story based on task group.Task group into story table assignment group. when click on create story butt...
Can we update the help text on magnifying glass in the reference field.For example: As shown in below screen shot. it is showing "Lookup using list".Can we update the help text when we hover over the magnifying glass?
Hi,I need to add assignment group field in Transfer order line task form and i need to auto populate that assignment group value with the transfer order form of "To stockroom " assignment group value.Please help me .
Hi,I have two table "x_feedback" (Custom table) and "sc_request" table.Table "x_feedback" have a field which name is 'task' it is a reference field and comes from table "task".Can we put where clause with dot walking?How can we make database view ple...
Hi Team,i need to implement when ever user manually exports in list view, the number field should remain as hyperlink when exported to excel format. currently the number field will be normal text but no hyperlink as per OOTB. Hoping for some suggesti...
Hi ,When I was importing an data from excel sheet to servicenow custom table i need to replicate the same cost value USD $ in custom table field .
I am new at creating Guided Tours, and am confused at when different Choice Options will be available. It appears all I have option to is "on Click Next".For Guided Tour on How To Create Incident ticket, I would have thought if my 'call out' was the ...
Server code :var queue= new GlideRecord('wu_location_kiosk'); queue.addQuery('location_queue',queueId); queue.query(); while(queue.next()){gs.addInfoMessage(queue.name)}we are receiving the value A, B , C based on the login user location(gs.add...
Hi Community , i am facing an issue , as per the requirement i changed the date format from yyyy-mm-dd to dd-mm-yyyy format for catalog item.After changing the format there is an error message coming at date field "Date in format YYYY-MM-DD" ....
Hello I have a variable on a catalog item by creating a multiple choice list, then changing it to a list collector and using the question choice option and within the reference qualifier, linking it to the sys_id of the multiple choice list. The prob...
Hello Team, I am working on one of the integration and user copy and paste some content generated in multiline variable in catalog form, Integration expectation that when we send the payload then for each new line in multiline variable content remo...
Can i update values of the 2 tables (Change_Request and asmt_assessment_instance) in one BG Script? 1. Change request survey stored in the asmt_assessment_instance table.2. So i wanted fill the value of the asmt_assessment_instance table and then c...
Hello, I try to do a query in a client-script with an or-condition. What I would like to achieve:Query the Configuration Items of a Caller.When I execute the script as background-script it works. But when I try to execute it as client-script I get th...
I have a report created from data in an Excel file. Report type is Single Score. The data in the report is a total dollar value and I can't get the $ to display. I have created the report using Source Type = External Import, and I tried Currency and ...