How to query for work notes in a regular report?
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‎03-21-2018 08:17 PM
There is a requirement from the change team to query on the work notes field to check for keywords and extract the change records based on the condition. However, i don't see the field "work notes" when I try to add it as a filter.
I am able to add the work notes field to the table change_request/change_task but while trying to use it as a filter, I am not able to view it as a option from the list. Is is not a out of the box feature? Would appreciate any prompt response on this.Thanks
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Change Management

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‎03-22-2018 03:46 PM
Worknotes wont show up since it is a Journal field and always empty. It is only used to pass notes to the Activity.
You will have to use keywords, if you want to search a text, but it wont just query the activity, it will query other fields as well such as description, short description etc.
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