CMDB groups and changes

Eric M
Giga Expert

In the Istanbul and jakatra release came the concept of CMDB groups. anyone using them with change ? and how are you using them?

Best,

Eric

1 ACCEPTED SOLUTION

johnfw
Kilo Expert

Hi Eric, wish I could help, but have the same question.


In the CI field in CHG, I want users to be able to select a group, and then all CIs within that group to populate the 'affected CIs' related list.


We tried overriding the reference qualifier with "sys_class_name=cmdb_ci_server^ORsys_class_name=cmdb_group" but this didn't work.



If you have had any luck, please share



John


View solution in original post

34 REPLIES 34

johnfw
Kilo Expert

Hi Eric, wish I could help, but have the same question.


In the CI field in CHG, I want users to be able to select a group, and then all CIs within that group to populate the 'affected CIs' related list.


We tried overriding the reference qualifier with "sys_class_name=cmdb_ci_server^ORsys_class_name=cmdb_group" but this didn't work.



If you have had any luck, please share



John


Hopefully one of the product managers for CMDB or Change can answer this question for us.



Eric


joeteasdale
ServiceNow Employee
ServiceNow Employee

While we are waiting for an answer can you please file an enhancement request for this?


Not sure why this is considered an accepted solution.  This is still an active discussion and I haven't seen any good solution yet.