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Resolved! System settings - Notification preferences

Hello,Does anyone know where I can configure notification preferences globally, in essence I want to make some email notification optional to subscribe to however no luck so far. As usual its probably something really simple.  

AndrewRobinso1_0-1668076075025.png
Andrew_TND by Mega Sage
  • 712 Views
  • 1 replies
  • 1 helpfuls

Resolved! how to update field if related list updated with record

how to update field if related list updated with record.I have one form on that having related list from other table.when that related list updated with record then I have one field on current form which should get updated.how to achieve this?

shweta14 by Tera Contributor
  • 1507 Views
  • 1 replies
  • 2 helpfuls

Query/Script to add user to group based on field in sys_user table

Hello, In our sys_user table, the department field changes frequently. I'd like to have a user be added to a group if department = x, but also have a user be removed from a group if their department changes from x to something else (y). I am fairly n...

Robert T by Tera Contributor
  • 2843 Views
  • 8 replies
  • 3 helpfuls

User Criteria Not Working (San Diego)

I am developing a scoped application for a client.  I have two record producers on the home page of a Service Portal.I am trying to configure the record producers to be visible only to certain specified groups or roles.I have created user criteria an...

How to add tool tip for a widget button

Hey everyone, i need a helpon my widget there is modal window and a submit button also (attaching screenshot)Now, if someone tries to click submit without filling some text in additional comments, there i want tootip like "Comments are Mandatory".  i...

Encrypting attachment while inserting or updating a record

Hi All,I have configured encryption context and running the script https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/script/server-scripting/concept/c_EncryptionScriptin… as per the doc. But this script works only when running from ...

Community Alums by Community Alums  
  • 3074 Views
  • 13 replies
  • 5 helpfuls

How to Get the document_id In Flow

I want to create the apprvoal{sysapproval_approver}table in flow.but the Approving(document_id) field value that how to get match? 

chunn by Tera Expert
  • 784 Views
  • 1 replies
  • 0 helpfuls

Resolved! Roles docs required

Hi All, Need help for the below.!I need list of OOB roles for the incident and problem and change and knowledge managements. Does anyone share me reference links or docs  Thanks in advance  

Resolved! Add worknotes date and time into incident field

I created "Additional action" custom field on incident form. Now i want to autopopulate the worknotes field date and time value into the "Additional action" field.When we post something in work notes or additional comments that post shows date and ti...

Issue with MRVS catalog UI policies

Hello Community, I am facing an issue with applying catalog UI policies in MRVS.My MRVS has 4 variables:1- Project Code2- Activity3- Project Code Test4- Activity Test The requirement is to show Project Code Test & Activity Test as mandatory when Requ...