CMDB Search not working in Global Search
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05-02-2022 10:14 PM
Hi,
I have recently installed CMDB Search plugin in my PDI to test the functionality. As per the docs https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/product/configuration... Activating CMDB Search triggers Zing text search indexing of all CMDB tables, since the Zing search engine is required for some CMDB Searches. Under text indexes I can see it has already completed the indexing and I have tried regenerating text indexes but it is still not working.
Am I missing something here? Is there additional configuration required?
Thank you in advance.
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05-04-2022 08:43 PM
That doesnt help. I have checked other search groups for e.g tasks they dont have any group.
I have also added admin & itil role to the search group but the search is not working.
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10-27-2022 09:11 AM
Note that if you are on San Diego + and using Next Experience, the configuration is very different for this. I found this document that helped and it is working.
