"Change Freeze" to prevent any CHG from submitting or moving CHG state from New to Assess
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10-27-2022 10:43 AM
We are all aware that "Change Freeze" period is coming up during this November and December holidays.
We would like to prevent people from either submitting OR moving NORMAL CHG out of the New state during this period but the OOB blackout schedule does not prevent this.
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Change Management
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10-27-2022 10:50 AM
You can create a temporarily business rule. But maybe instead, just create a UI message letting users know that you are in a change freeze and that changes will not be reviewed/approved.
And then process wise, your CAB managers just won't approve anything during the freeze.
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10-27-2022 10:57 AM
Hello,
Please create a before insert/update BT on change request table with below condition:-
Then write the below code:-
(function executeRule(current, previous /*null when async*/ ) {
current.setAbortAction(true);
gs.addInfoMessage('You cannot create CR in Balcout period');
})(current, previous);
Please mark my answer as correct based on Impact.