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Placing a cmdb_ci table field to all related forms

Hi Friends,   Can somebody please share your experience on below-   I have a new field in cmdb_ci table. Now i need to place this new field on all the FORMS of different classes in relation to cmdb_ci e.g. Business Applications, Servers, Network etc....

niitnishant by Tera Contributor
  • 3999 Views
  • 9 replies
  • 4 helpfuls

CI Class Manager Module

Hello ServiceNow Community,       I'm trying to grant access for our Asset Manager to the CI Class Manager module under Configuration.   I added the role needed to the "CI Class Manager" module and they can now see the option on the left nav menu, bu...

bwalls by Tera Expert
  • 3825 Views
  • 7 replies
  • 4 helpfuls

Resolved! Import FTP files through Mid Server

Hi All, I googled a lot to find out the solution for import FTP files through Mid sever into Snow but couldn't succeeded. I wonder, is this feasible from Snow? From Data Source, I tried to create one data source for FTP file. It never asked me for th...

Narendra7 by Kilo Expert
  • 3981 Views
  • 3 replies
  • 1 helpfuls

Need help with date/time field converting to string

Hi, I have the below script include, my start date field is date/time field. With the below script, start date field output is being displayed as: MM - DD TIME - Year For example: 08-05 00:00:00- 2018 i need the output as: 08-05-2018 00:00:00 var sc_...

Nowlearner by Kilo Guru
  • 8265 Views
  • 6 replies
  • 1 helpfuls

Using Workflow to set Due Date on Request Item from variable

We have a requirement to set the due date for certain items requested in our service catalog based on a user input field or 5 days from the opened date, whichever is greater. For this, I am trying to set the due date using a Relative Duration script ...

User173809 by Tera Contributor
  • 2468 Views
  • 3 replies
  • 0 helpfuls

Resolved! sys_id glideAggregate

Hello all, Would anybody here possibly know a trick how to query a sys_id from assigned_to field when using GlideAggregate? (function executeRule(current, previous /*null when async*/) {    //assigned to mi vrati sys_idvar ga = new GlideAggregate('in...

Resolved! Change Order Guide Variables After Submission

Hello Everyone, I have a specific need that I have not been able to find a solution for. We have an Order Guide for New User Onboarding. We have it set so our hiring managers fill out the Order Guide from the Service Portal, entering the user's name,...

Mclane by Giga Contributor
  • 1684 Views
  • 3 replies
  • 3 helpfuls

Resolved! Create a new child incident from parent incident

Please find the below code i tried this code but wont' work   var incident = new GlideRecord("incident"); //change.short_description = current.short_description;incident.initialize();incident.short_description = current.short_description;incident.des...

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Tharun15 by Tera Contributor
  • 3400 Views
  • 8 replies
  • 3 helpfuls

Resolved! Dynamic task assignment based on variable selection

Hi, I have a catalog item where users are able to request work to be complete by a specific team. This team is select in a variable looking at the sys_user_group. What I am needing to do is get the workflow to assign the catalog task to the team sele...

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Darren22 by Tera Expert
  • 2697 Views
  • 3 replies
  • 3 helpfuls

Resolved! Related list copy

Hello all , I have two tables Demand and Project where the Demand table is the parent table and the project is the child table of demand . In the demand table ,there are two related list which are Stakeholders and Decision tabs . Now the requirement ...

sip by Tera Contributor
  • 2218 Views
  • 22 replies
  • 5 helpfuls