CMDB Status (install_status) vs Operational Status (operational_status)

pauladams
Tera Contributor

‎05-09-2019 10:56 AM

Hi,

 

Could someone please explain the difference between Status (install_status) vs Operational Status (operational_status), possibly with some examples and when to use which Status?

 

Thanks

- Pa

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AndyB5000
Mega Guru

‎05-09-2019 11:31 AM

I would expect that most companies might have a different view on the definitions..But my company views them as follows:

 

I install a new physical server in the data center.  I have the hardware on order so i set the status of the server to On Order.   Once the unit arrives I change the status to Pending Install. Once I install the server in the rack the status of the server is Installed, but the operation status is set to non-operational.  This is because the hardware itself has been installed but has not yet been built and put into Production.  Once I complete the server build I submit a change request to get promote the server to production so I change the operations status to Deploying.  Once the deployment is complete I change the op status to Operational.  

In the end the use of either field is up to the discretion for the company.  I have worked for companies that never use the operations status field and only use the status field.

 

Hope this helps.

 

Please check Helpful or Correct if my answer has assisted with your questions.

Ian Mildon
Tera Guru

‎05-09-2019 12:37 PM

Install_status is a field that provides linking between cmdb_ci tables and alm_hardware and allows syncing of values between the tables.

From a quick look, Operational Status is only on the cmdb_ci tables, so too is another field called hardware_status. So a lot comes down to do you have any needs to sync ci's and assets?