Comparing List Collector Values with another variable, if it matches show alert

Nasir1 · ‎08-03-2022

Hi,

Sorry it might be a noob question but I have catalog item that has a list collector (employee_current_roles) which auto-populates user's roles with all the roles user is member of, I have another variable (role) on the form that is reference field and users can pick up any roles and log the request.

What I want to do is If any of the roles in list collector matches the value in referenced field I want a pop up to say User is already member of the role but I am not sure if what I am doing is correct, please help.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var urole = g_form.getValue('role');
    var gr = g_form.getValue('employee_current_roles'); //  getting the List Collector Variable value
    var ar = gr.split(','); // split the list collector by comma
    
    for (var i = 0; i < ar.length; i++); 

    if (ar.indexOf(urole) == -1) //if field values are the same then send alert
       { 
        alert('User is already Member of the Selected role');
        g_form.clearValue('role');
    }

}

Abhijit4 · ‎08-03-2022

That's strange issue,

Can you try adding below alert to see what values those variables are storing:

function onChange(control, oldValue, newValue, isLoading) {
	if (isLoading || newValue == '') {
		return;
	}
	var urole = g_form.getValue('role');
	var gr = g_form.getValue('employee_current_roles'); //  getting the List Collector Variable value

	if (gr.indexOf(urole) > -1) //if field values are the same then send alert
	{ 
                alert("gr value :"+gr+" urole : "+urole);
		alert('User is already Member of the Selected role');
	}

}

with new alert you might understand the exact issue else show me the alert data you are getting so that I can help you further.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

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View solution in original post

Muhammad Khan · ‎08-03-2022

Well, it should work.

If UI type of client script is set to Descktop then it will work in Native UI but might not work in Service Portal. So, to make it work in portal set the UI type to All.

Nasir1 · ‎08-03-2022

Hi Muhammad, Yes UI type already set to all. Thanks

Nasir1 · ‎08-03-2022

Oki so finally cracked it, the sys_id of the roles in both fields were different, Thank you so much everyone for your taking time out to reply and help me, really appreciate everyone,

Thank You 🙂