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‎08-03-2022 04:38 AM
Hi,
Sorry it might be a noob question but I have catalog item that has a list collector (employee_current_roles) which auto-populates user's roles with all the roles user is member of, I have another variable (role) on the form that is reference field and users can pick up any roles and log the request.
What I want to do is If any of the roles in list collector matches the value in referenced field I want a pop up to say User is already member of the role but I am not sure if what I am doing is correct, please help.
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var urole = g_form.getValue('role');
var gr = g_form.getValue('employee_current_roles'); // getting the List Collector Variable value
var ar = gr.split(','); // split the list collector by comma
for (var i = 0; i < ar.length; i++);
if (ar.indexOf(urole) == -1) //if field values are the same then send alert
{
alert('User is already Member of the Selected role');
g_form.clearValue('role');
}
}
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‎08-03-2022 06:32 AM
That's strange issue,
Can you try adding below alert to see what values those variables are storing:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var urole = g_form.getValue('role');
var gr = g_form.getValue('employee_current_roles'); // getting the List Collector Variable value
if (gr.indexOf(urole) > -1) //if field values are the same then send alert
{
alert("gr value :"+gr+" urole : "+urole);
alert('User is already Member of the Selected role');
}
}
with new alert you might understand the exact issue else show me the alert data you are getting so that I can help you further.
Let me know if you have any further queries.
Please mark this as Correct or Helpful if it helps.
Thanks and Regards,
Abhijit
Community Rising Star 2022
Regards,
Abhijit
ServiceNow MVP

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‎08-03-2022 04:43 AM
Only component that you need is :
var urole = g_form.getValue('role');
var gr = g_form.getValue('employee_current_roles');
if( gr.indexOf(urole) > -1){
alert("role already present");
}
Aman Kumar
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‎08-03-2022 05:01 AM

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‎08-03-2022 05:58 AM
Can you try to alert both field values as well when you are changing the field, and check if when you select a different value than the list what alerts you are getting.
The script that is suggested, is supposed to work
Aman Kumar

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‎08-03-2022 06:04 AM
On which field do you have this onChange client script?
Aman Kumar