concurrent licence counting
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‎07-15-2016 06:21 AM
How can we count concurrent licence number/usage of a software using the Software AsseT Mgmt ???
We are using the Geneva version
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‎07-15-2016 06:33 AM
Ravi,
Concurrent licensing is a bit tricky because it requires monitoring of some sort to determine how many users are concurrently running the software. So you really need a source that can capture this information.
Software publisher that allow concurrent licenses typically either rely on your honesty or provide a mechanism to measure this. If the latter, then you should be able to pull this information from that system on a regular basis in the Software Usage table to measure compliance in ServiceNow.
Ben
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‎07-15-2016 08:22 AM
Thanks Ben for the quick response .
Could you please share any example who provides such mechanism to measure it or any ServiceNow partner who helps to build that solution .
We have requirements for measuring the concurrent usage of WebEx licences and some other software
Best Regards
Ravi Ranjan Kumar
