I am so lost on this after trying various options and a lot of searching. I'm hoping you all can steer me in the right direction. Went into this change feeling confident, as I have made it work in my PDI. However, in there the CMDB had proper names a...
I'm looking to record important dates against ci's. At the moment the scope would be business services. But I'm talking about things like peak periods, marketing campaigns etc. These are dates that we may want to use in our Change risk calculations, ...
I am the manager of two groups. When I try to add group members to those groups, only the members of those groups should be visible to the manager in list view.
Hello ServiceNow Community, I have a couple of requirements related to the "My Requests" section in the Employee Center and would appreciate any insights on the implementation:Duplicate an existing request item: We would like to allow requestors to d...
Hello everyone, We tried to implement the CAB management for the change management team in our company but we faced an issue.When we created a CAB definition, filled fields like “CAB manager”, “Board groups”, “Board Members” or even the “Change reque...
I'm new to ServiceNow 1.Write a code to print Caller : Manager , Location , Department ,Email with "GetReference". 2.Write a code to print Caller : Manager , Location , Department ,Email "without GetReference".
Recently I attended interview in MNC company.Panel is asked1.To write a code to identify Caller : Manager ,Department ,Location using GetReference one method. 2.without GetReferenceAny idea without using GetReference to print Caller Manager,Location...
Hi All,The "Duplicate" and "Delete Demand" options need to be Hide from the row context menu in the workspace. only 'admin' or 'sn_align_core.apw_admin' role users will be able to see. Attached is a screenshot of the current workspace for your refere...
I want a solution Suppose if I am manager of two groups L1 and L2 I want edit in group member in group L1 when I click edit on L1 group in bucket L1 group people will be there and L2 people should be visible in left on selection side and as manag...
Hi All, We have encountered an issue where in the approval emails are being triggered to the users without the request item reference link.This issue is being observed for few emails and other emails which are being triggered from the same notificati...
For Standard Change proposal, the ask was to have 2 level of approval.1. Change Manager group approval2. Department head approval.Second level of approval is triggered once the change manager approval is approved.Once any user approves from the chang...
Hello I would like to know why I can't test my flow with the records in the flow designer. It doesnt show any records to be tested
1st:function onSubmit() { //Type appropriate comment here, and begin script below var getJoiningDate=g_form.getValue('u_joining_date'); //get the value of the Joining Date var todayDate= new Date(); // Create a Date object for today's date ...
can we create tickets using mobile communication channel- scanning or QR?If yes, Does ITSM module has the ability to achieve this?
Hi Everyone, We have a ServiceNow group with 40k+ users to provide basic roles like filter_group, report_group. Want to redesign this approach so to avoid issues around incident assignment to this group or notifications Is there any standard way in...
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