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Update set preview problems

Hi Community, I have previewed an update set and got some update set preview problems/errors. When i am selecting 'accept remote update' and reloading it, its again showing those update set preview problems/errors with the same count and removing the...

ServiceNow Netsuite Integration

Hi All, Ha anyone integrated ServiceNow with net suite. If yes could you provide overview of what kind of integration it was and how it was achieved? 

Limit the number of related records

Hello Everyone, I'd like to know if there's an elegant way of limiting the number of children tasks that can be linked to a parent? Currently there's no limitation, such that users can link 5000> tasks to a single record.

myusufk90 by Tera Contributor
  • 336 Views
  • 2 replies
  • 0 helpfuls

AddOption issue

Hi SN expert,I need to dynamically set the value of the "Access Type" field based on the "Existing Access" field. The "Access Type" field has two options:1. New Access2. Modify AccessIf the "Existing Access" field (a multi-line text field) contains a...

PK14 by Kilo Guru
  • 465 Views
  • 4 replies
  • 0 helpfuls

KB Articles displaying in form view via ESC

Hello. We're encountering a scenario where knowledge articles are being displayed in the 'form_view' in the ESC.Previously, we activated a Page Route Map to correctly redirect these articles to their designated view (kb_view). However, we've noticed ...

Users with no roles

What permissions does a user with no role have? Why is it they are able to view tickets of ALL users with I impersonate them? I have admin access.

Sooriya3 by Giga Guru
  • 301 Views
  • 1 replies
  • 0 helpfuls

Expedited Change

How many organizations added a fourth Change model of "Expedited"? If so what is the approval workflow for that expedited change?

Blue by Tera Contributor
  • 276 Views
  • 1 replies
  • 0 helpfuls

Problem ticket

Hi All, I am looking some modification in problem form wherein I wanted to have change task clouser manadate before closing the problem ticket .in case one try to close the task it should dispaly the msg on screen you need to close all open problem t...

KamanaM by Mega Contributor
  • 220 Views
  • 1 replies
  • 0 helpfuls

Chnage request configuration on workspace

Hello All,As shown in the screenshot below, we are using Change Management on the workspace. The requirement is to move the "Assess Risk" button to the header, beside the "Risk Assessment" button, or alternatively, replace the "Risk Assessment" butto...

AkshayJadhav1_1-1736768541373.png

Make return value in bold while Generating to PDF

Hi Team, We have requirement to make return dynamic value (date )in bold , when using generate PDF document.example  var newDateString = 'the ' + dayWithSuffix + " day of " + fullMonthName + " " + year + '.';return newDateString; So return value of n...

Pooja P by Tera Contributor
  • 371 Views
  • 5 replies
  • 0 helpfuls