Confidential setting

[padmakumar1]

Hello Community,

Hope you are doing well!

We received the requirement to display the 'user name' as 'anonymous' in the 'activities' for the requested item form if requestor select the 'confidential' field value as 'yes'. is there any solution without manipulating DOM? Please suggest.

example:

Requester name and avatar should be display as anonymous.

[Its_Azar]

Hi there @padmakumar1 

Hi guess this is possible, 

Firstly create a Business Rule on the Requested Item [sc_req_item] table.

Configure the Business Rule to trigger when the "confidential" field is updated. and In the Business Rule script, check if the "confidential" field value is set to "yes."

If the condition is met, update the "user name" field in the activities related to the requested item to "anonymous."

If this helps kindly accept the response thanks much,

Regards

Azar